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From a customer service perspective, you can ask your computer consulting clients three questions that will explode the growth of your company.

Question Number One:

“How Can We Improve the Level of Service That We Provide Your Company?”

Ask your computer consulting clients this question on a regular basis; at least a couple times a year. You will be amazed at the type of suggestions they give you.

They will tell you some things you’ll be able to implement without charging them another nickel or penny more because they’re simple no-brainer kind of things. For example, “Could you send us an email reminder the day before you’re coming in?” Obviously you don’t have to charge for something like that.

Some of the others may say, “It would be great if you could guarantee this kind of response time” or “It would be great if you could also take over finding someone who can help us with our PBXs.”

You’re going to get some ideas, some of which are going to make sense for you, some won’t. Some of them may require a little more legwork and some of them may be great opportunities for additional revenue.

Question Number Two:

“Is There Anything Else IT-related That Your Company Needs Help With?”

Question Number Three:

“Do You Know Anyone Else Such as Business Associates, Friends, Family Members in the Greater Area That Could Use Some Help With Their Computer-related Problems?”

Help Your Computer Consulting Clients Help You

Spend a minute or two to tell your computer consulting clients what they should look out for. If they happen to be on the phone with a vendor or supplier or family member and they’re complaining and moaning that everything’s running slowly or that the LAN’s down again or email’s not working or the server crashed.

Get your computer consulting clients trained to listen for those clues and let you know that there’s an opportunity out there. If they’re a long-term client of yours and they’re happy with you, they should be more than happy to recommend you. All you need to do is ask and train them to be looking for these clues.

Small business owners may not think they need a business analyst.  Small businesses are sometimes caught up in trying to survive and overlook a key element in their success.  The business analyst can actually come in and determine what the small business owner can do to expand  his or her business.  The small business owner can benefit just as much from a business analyst as a large corporation.  There may be times when the business analyst sees the big picture when the small business owner can only see the bottom line.  The new small business may not feel the added expense of a business analyst is worth justifying.  In fact this is just the case.

The small business can benefit from the business analyst in many ways.  The business analyst may be able to offer an unforeseen income generating avenue.  Advertising techniques the small business is using may be proving fruitless.  The business analyst may be able to implement bluetooth advertising.  The small business could target specific clients instead of a general population with his or her advertising dollar.  The business analyst may be able to suggest point of sale income not thought of by the small business owner.  Other elements the business analyst could suggest would be repackaging in different sizes, where appropriate.  Offering complimenting sales items may have not occurred to the small business owner.  The business analyst is there to show a different perspective.

The business analyst will be able to assess the small business and determine what business decisions should be made.  He or she can instruct the small business owner of new programs available.  The business analyst will be able to offer advice as to new technology the small business owner is not taking advantage of.  The small business is able to be aided in several ways by the business analyst.

The business analyst is a visionary.  He or she can show the small business how to implement innovative business techniques.  These techniques may have never been before thought of by the small business owner.  The business analyst can view the broad scope of things to determine a need by the customer.  The small business owner may have no idea these areas of opportunity exist.  It is up to the business analyst to show the small business what will work and what will not work for the business.

Building profits and customer relations are the two key components that make up what the small business is focused upon.  A good business analyst will be able to integrate these key elements into a plan of action for the small business.  The business analyst can act as the liaison between the small business and the customer to determine if the needs of the customer are being met.  A report can then be generated to determine how the small business can use this information.

The small business and it’s customers can benefit from the knowledge a business analyst brings to the table.  The added expense of a business analyst can significantly raise the profits of a small business.  It is worth researching whether a business analyst will be able to use his or her skills when it comes to a small business.

There’s not a question that promotional items can be an invaluable way to help market your company, product or service. However, it’s also safe to say that not all promotional items are of equal value or offer the same marketing power. The item given away should be wanted by the potential client, not just taken because it’s free, only to be discarded later. These should be items that people use, preferably on a consistent basis.

Very few promotional items can compete with the usability of advertising pens. You have probably used one recently yourself. Many people feel reluctant to use even the most commonly used items, such as shirts and hats, but pens have been accepted by the general public like none other.

This atmosphere of acceptance and usage presents you with an awesome opportunity to have your logo and company name visible over and over, using repetition to further your advertising goals. And think about how many times pens are passed between friends and colleagues; this is moving your advertising to further markets.

Another aspect of advertising pens that allows you to advertise the way that you want is the ability to promote your company using anything from incredibly inexpensive pens to fine luxury models for your important customers

Start using one of the most cost effective, as well as advertising effective, promotional items today and get your business the boast that can only come from advertising pens.